State Farm® Insurance Agent Jon D. Racow
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hamza Karama
April 24, 2025
"Very professional agents, especially Jacob 💪"
Shahan Kukreja
April 23, 2025
"This specific branch of State Farm is incredible! The people, the service, and the experience was top notch. You can tell that they care and want to find the best deals and prices available. Jesse specifically was delightful and really helped me through the process! 20/10 would recommend them to anyone!"
"Thank you such a nice review. We strive to deliver great customer service. It is very important to us to receive this kind of 5 star review. Thanks again Jon"
Royan Blackman
April 2, 2025
"I was happy with my previous agent until I started speaking with Jessie at this State Farm office. He was consistently rude and unhelpful. I now avoid calling the office because of him. When I asked about a 45% increase on my policy, he immediately told me he'd be happy to cancel my policy, even though I never mentioned wanting to cancel. I’m always on time with my payments, have a home and two cars bundled, and never made any claims since having auto and home insurance. All I had was a simple question to see if I can reduce my rate. Even if the state increased as the said fine. What was terrible was the way he talked to me, as though he had no value for my business"
"We have had all 5star reviews until these. I saw your previous negative review and responded. I don’t think it was necessary to leave 2 1star negative reviews. The state of ct had huge increases in 2023-2025 across all companies. I’d be very surprised if you were told we would just cancel your policy. We tell people that they need to do what’s best for you and your family. If that means leaving State Farm we understand. Again, as the owner I apologize for your experience. Jon"
Royan Blackman
April 2, 2025
"was ok with my previous agent until I started talking to jessie at this state farm. He was rude and unhelpful at all times."
"Sorry to hear you had this experience. I will address your concerns. Thanks for the feedback Jon"
Tanya Daluz
January 10, 2024
"Jacob was empathetic to my needs concerning my insurance. I felt he was very concerned about the increase as well and he took the time to listen and not judge. Thank you, Tanya"
"Thanks for the kind words. I will let Jake know what you said."
Kelvin Luciano
September 21, 2023
"Promptly answered, very professional and polite."
"Thank you for such kind words "
N'adom A
January 12, 2023
"Craig is awesome. He made joining State Farm easy, especially for someone like me who is new to auto insurance. He helps me save money while building great auto insurance with great life insurance. Definitely will recommend State Farm to my friends & family especially Jon D. Racow as an agent."
"Thanks for your kind words."
Ariane Racow
July 31, 2021
"Great staff. Very professional,"
"Thank you for your kind words."
Zach Racow
July 31, 2021
"Awesome agency, cares about their customers!"
"Thank you. We strive to provide great customer service."
Joshua Zelem
May 27, 2021
"Jon and his team are everything you want in an insurance company! The savings don’t hurt either."
"Thanks for your kind words."